Covered services

All managed care entities (MCEs) offer the same basic benefits and services.  Some services may require prior authorization (pre-approval) or be medically necessary. You need to contact your MCE to verify if they cover the service you need and if you need prior authorization (pre-approval).

  • Care conferences
  • Chiropractic services
  • Dental services
  • Diabetes self-management training services
  • Emergency services
  • Eye care, eyeglasses, and vision services
  • Family planning services and supplies
  • Federally-qualified health centers (FQHCs)
  • Food supplements and nutritional supplements
  • Hospital services – inpatient
  • Hospital services – outpatient
  • Home health services
  • Hospice care
  • Immunizations
  • Laboratory and radiology services
  • Legend drugs
  • Long term acute care hospitalization
  • Medical supplies and equipment (including prosthetic devices, implants, hearing aids, dentures, etc.)
  • Mental health / behavioral health services – inpatient
  • Mental health / behavioral health services – outpatient
  • Non-legend drugs
  • Nurse practitioners
  • Nursing facility services (long term)
  • Nursing facility services (short term)
  • Occupational therapy
  • Organ transplants
  • Orthodontics
  • Out-of-state medical services
  • Physician assistant
  • Physicians' surgical and medical services
  • Physical therapy
  • Podiatrists
  • Rehabilitative unit services – inpatient
  • Residential substance use disorder (SUD) services
  • Respiratory therapy
  • Rural health clinics
  • Smoking cessation and tobacco dependence treatment services
  • Speech, hearing, and language disorder services
  • Transportation – emergency
  • Transportation – non-emergency medical
  • Urgent care services

Home and community-based services (HCBS)

HCBS services for members who qualify:

  • Adult day services
  • Attendant care
  • Caregiver coaching
  • Home and community assistance
  • Respite care
  • Community home share assisted living
  • Community transition services
  • Home-delivered meals
  • Home modification assessment
  • Home modifications
  • Integrated health care coordination
  • Nutritional supplements
  • Participant-directed attendant care
  • Personal emergency response system (PERS)
  • Pest control
  • Specialized medical equipment and supplies
  • Structured family caregiving
  • Transportation
  • Vehicle modifications