You can contact us in one of these ways:

Call us

We are here 8 a.m. to 8 p.m. Eastern Time, Monday through Friday.

Call us at 1-877-738-3511

Send an email

Write an email to:

indianapathwaysmss@maximus.com

Meet in person

Meet with us in person at a place you choose or in your home.

Call us at 1-877-738-3511

Fill out the form to contact us

You can use this form to:

  • Find out about benefits and services in the Indiana PathWays for Aging program (PathWays)
  • Tell us about a question or concern you have with your managed care entity (MCE) or provider
  • Ask for help in getting the care you need
  • Tell us about other issues you have in the PathWays program

Do not include Protected Health Information (PHI) or Personally Identifiable Information (PII) in the email, such as your Medicaid ID number, Social Security number, or date of birth. If you need to give us these details, meet with us in person or call 1-877-738-3511.

You must fill out fields that have an asterisk.

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