Notice of Non-discrimination

Indiana PathWays for Aging Member Support Services (IN MSS) complies with applicable federal civil rights laws and does not discriminate based on race, color, national origin, age, disability, creed, religious affiliation, ancestry, sex, gender identity or expression, or sexual orientation. IN MSS does not exclude people or treat them differently because of race, color, national origin, age, disability, creed, religious affiliation, ancestry, sex, gender, gender identity or expression, or sexual orientation.

IN MSS provides free aids and services to people with disabilities to communicate effectively with us, such as:

• Qualified sign language interpreters
• Written information in other formats (large print, audio, accessible electronic formats, other formats)

IN MSS provides free language services to people whose primary language is not English, such as:

• Qualified interpreters
• Information written in other languages

If you need these services, call us at 1-877-738-3511. The call is toll free. If you believe that IN MSS has failed to provide these services or discriminated in another way based on race, color, national origin, age, disability, or sex, you can file a grievance with:

Indiana Civil Rights Commission
100 North Senate Avenue
Room N300
Indianapolis, IN 46204

You can file a grievance in person or by mail, fax, or email. If you need help filing a grievance, the Civil Rights Commission is available to help you.

You can also file a civil rights complaint with the U.S. Department of Health and Human Services, Office for Civil Rights:

• electronically through the Office for Civil Rights Complaint Portal
• by mail at:
  U.S. Department of Health and Human Services
  200 Independence Avenue SW, Room 509F, HHH Building
  Washington, DC  20201; or

• by phone at 1-800-368-1019 (TDD: 1-800-537-7697)

Complaint forms are also available.